Cards FAQs
FAQs
By Cristi1 author21 articles
- Can I have multiple cards?
- What is a virtual card?
- What types of cards can I order?
- Can I choose between Visa and Mastercard?
- My physical card is not working, what can I do?
- Is my Card blocked?
- My xPortal Card is going to expire. What can I do?
- What is the cost of ordering a card?
- My card has been swallowed by an ATM
- How can I find my card Pin?
- How can I change my card PIN?
- What can I do if I forgot my PIN?
- How do I generate a PIN for my card?
- If the lost card is found at a later date, can it still be used?
- How can I upgrade to Diamond Touch?
- Will I be charged for the replacement of the debit card?
- Where can I see the contract that I sign?
- Can I receive mobile alerts for my debit card purchases?
- Why do I have to provide my tax identification number?
- How do I activate the contactless feature on my card?
- Can I change my debit card PIN number at an ATM?
