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My card has been swallowed by an ATM
My card has been swallowed by an ATM
Alex avatar
Written by Alex
Updated over a week ago

If the ATM is inside a Bank branch you should temporarily block the card and ask the bank officer to return your card, based on your ID. If the ATM is outside a Bank branch you should temporarily block the card and contact us via xPortal chat in order to start the recovery procedure from the Bank.

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