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First of all please check if the card status is Active. If yes, please let us know what you are trying to do and what message you receive by contacting us via Chat, via email at <a href="mailto:card@xmoney.com" rel="nofollow noopener noreferrer" target="_blank">card@xmoney.com</a> or by calling +40212026944.

My physical card is not working, what can I do?

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