Step-by-step KYC guide for *EEA Users
Open the xPortal App and head over to the Hub section
Go to xLaunchpad, tap on Projects and then tap on “View Project”
Once there, you should be able to proceed with the KYC process
*What is an EEA User?
Both your ID and your Proof of Address (POA) are from a country that is part of the EEA.
List of EEA countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
1. First, you must confirm the following checklist.
2. Get verified section.
3. Enter your email
4. Once done, you will receive the following message.
5. Name - Be sure that it matches the ID you will submit during the KYC process
6. Select your ‘Residence’
7. Input your ‘Identification number’
8. Once done, you will receive the following message.
9. Identity verification
10. Complete the following steps
11. Once done, you will receive the following message.
12. Wealth & Income section
13. Main Occupation
14. Select your Job Level
15. Input your Employer Name
16. Select your Employer Industry
17. Select your Monthly Revenue
18. Select your Source of Funds
19. Select your Source of Wealth
20. How are you planning to use the card?
21. Once done, you will receive the following message.
22. Politically Exposed Person (PEP) section
If yes
23. Select your ‘Political Exposure’
24. Input your ‘Public function’
25. Nature of this role
26. Confirm the data and tap “Continue”
27. Once done, you will receive the following message.
The verification process will take between 24 to 72 hours.
If you encounter any issues or difficulties, please contact the xPortal Customer Success team via the In-app Chat