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How to force the app to close on your iPhone?
How to force the app to close on your iPhone?
Alex avatar
Written by Alex
Updated over a week ago

If the xPortal App won’t respond, you can force it to close. To do this, follow these instructions:

  1. On an iPhone X or later from the Home Screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. On an iPhone 8 or earlier, double-click the Home button to show your most recently used apps.

  2. Swipe right or left to find the app that you want to close.

  3. Swipe up on the app's preview to close the app.

When your recently used apps show up, the apps aren’t open, but they're in standby mode to help you navigate and multitask. You should force an app to close only if it’s unresponsive.

If force quitting the xPortal App doesn't solve the problem, contact us through our help center.

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